Refund Policy

1. Right of withdrawal

If you are a consumer, you may withdraw from the purchase within 10 calendar days of buying it, at no cost and without giving a reason, under Argentina's Consumer Protection Act (Law 24.240). Contact us at soporte@vocaltools.app and we will refund you.

2. Pro subscription

You can cancel renewal anytime: you keep Pro access until the end of the period you already paid, and you are not charged for the next period. Cancel from your dashboard (or from your payment provider's account).

Outside the withdrawal window, periods already elapsed are not refunded, except where required by law or for problems attributable to the service.

3. How to request a refund

Contact us at soporte@vocaltools.app with your account email and the payment receipt. For international purchases, the refund is handled by Polar (merchant of record) to the original payment method; for local purchases, through Mercado Pago.

Refunds are issued to the original payment method. Crediting time depends on the processor and your bank or card (usually a few business days).

4. Contact

Any question about cancellations or refunds, contact us at soporte@vocaltools.app.